Bob Valair, Director of Facilities
Staples, Inc.

Advantage IQ’s client web site enables us to effectively track consumption and cost for Staples' locations company-wide. I retrieve the detailed information I need while allocating my internal and external energy team members to other key Staples' projects. The Advantage IQ reports are very effective for comparing stores to identify stores that need extra attention related to energy cost and/or use.

A universal data entry challenge faced by bill payment staff across corporate America is maintaining consistent data integrity levels (data entry results accurately representing the corresponding bill data). Advantage IQ is not only aware of this issue, their client service teams and IT development staff makes the addition of new electronic information exchange technologies and expansion of data entry quality assurance programs a priority. Advantage IQ actively seeks feedback from their customers and truly listens to what they've learned by striving to make appropriate process adjustments and product enhancements. The Advantage IQ web-based system allows us to gather data to compare stores within a utility territory, city, state, or across the nation. Staples energy team members use this information to streamline our budgeting process and produce more accurate results in a substantially reduced timeframe.

The Advanage IQ system allows Staples to provide key information related to energy cost, use, and budgeting quickly and easily to internal and external stakeholders. In the past, utility bills were sent via fax or generic reports that did not provide a view of all critical information. Having the data we need available at our fingertips at all times consistently saves Staples time and money.