Advantage IQ is committed to providing superior service—service that is friendly, responsive, and results-oriented. Our team of experienced professionals will work hard to earn your respect as valued members of your team.
As a client, you will be assigned an account team that will be dedicated to managing the day-to-day activities of your account. Your account manager will act as the liaison for all communications regarding your account and will be responsible for:
- Resolution of identified billing errors, late fees, shut-off notices and rate schedule conversions
- Bill consolidations, payments and related issues
- Communication of potential savings opportunities identified during the billing audit and rate schedule review process
- Communication regarding your facility billing-related issues
- Facilitating the implementation of additional service levels and components
Experience can make a world of difference, and that is exactly what you’ll find with our staff of energy professionals. We understand how the utilities and suppliers operate, and we know how to deliver a cost effective, quality resolution your behalf.
For more information about Advantage IQ’s complete solution, contact us today. (800) 791-7564